Internal Feed back

  • Patient Satisfaction Score - OPD Services and Inpatient Services - Score > 4 out of 5
  • AB-PMJAY Beneficiaries Feedback
  • Post Partum Programme Beneficiaries Feedback

External Feed back - Mera Aspataal

  • Mera Aspataal (My Hospital) is Ministry of Health, Government of India initiative to capture patient feedback for the services received at the hospital through user-friendly multiple channels such as Short Message Service (SMS), Outbound Dialling (OBD) mobile application and web portal. The patient can submit the feedback in seven different languages on mobile app and web portal; for the hospitals visited in last 7 days.
  • RGGWCH launched Mera Aspataal in 31/07/2019 and receives feed back from the Patients.
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